In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

1. “Cookie” means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and when you use certain features of Our Site;
2. “Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and, where applicable, the UK GDPR;
3. “Personal data” means any data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the UK GDPR and the Data Protection Act 2018 (the “Data Protection Legislation”);
4. “We/Us/Our” means Net Gain Solutions Ltd, a company registered in England and Wales under number 14447709. Our registered address is Malvern House, New Road, Solihull, England, B91 3DL.

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data are protected and respected at all times.

Cookies used by and on Our Site are used by current Cookie Law. We may use some or all of the following types of Cookies:

1. Strictly Necessary Cookies

   1. A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

2. Analytics Cookies

   1. We need to understand how you use Our Site, for example, how efficiently you can navigate around it and what features you use. Analytics Cookies enable us to gather this information, helping us improve Our Site and your experience.

3. Functionality Cookies

   1. Functionality Cookies enable Us to provide additional functions to you on Our Site, such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary, but not all necessarily fall into that category.

4. Targeting Cookies

   1. We need to know when and how often you visit Our Site and which parts of it you have used (including which pages and links you have visited). As with analytics Cookies, this information helps us to understand you better and, in turn, to make Our Site and advertising more relevant to your interests.

5. Persistent Cookies

   1. Any of the above types of Cookies may be a persistent Cookie. Persistent Cookies remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

6. Session Cookies

   1. Any of the above types of Cookies may be a session, Cookie. Session Cookies are temporary and only remain on your computer or device from the point you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

Cookies on Our Site are not permanent and will expire after, as the table in Clause 4 below indicates.

Please refer to our Privacy Policy for more details about the personal data we collect and use, the measures we have to protect personal data, your legal rights, and our legal obligations.

Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to placing Cookies, you are enabling Us to provide the best possible experience and service. If you wish, you may deny consent to placing Cookies unless those Cookies are strictly necessary; however, certain features of Our Site may not function fully or as intended.

In addition to the controls we provide, you can enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

The links below provide instructions on how to control Cookies in all mainstream browsers:

1. Google Chrome: Clear, allow and manage cookies in Chrome.
2. Microsoft Internet Explorer: How to delete cookie files in Internet Explorer.
3. Microsoft Edge: Delete cookies in Microsoft Edge.
4. Safari (MacOS): Clear cookies in Safari on Mac.
5. Safari (iOS): Clear the history and cookies from Safari on your iPhone, iPad or iPod touch.
6. Mozilla Firefox: Cookies - Information that websites store on your computer.
7. Android: Clear, allow, & manage cookies in Chrome for Android. (Please refer to your device’s documentation for manufacturers’ browsers).